1. Information We Collect

We collect personal information in the following ways:

Directly from you when you interact with us through our website, contact forms, email, or social media platforms.

Automatically when you use our website, through cookies, analytics, or other tracking technologies (including Meta tracking tools).

The types of personal information we may collect include:

Name

Email address

Phone number

Business details (if applicable)

IP address

Browser and device information

Website usage data (e.g., pages visited, time spent, referral sources)

We may also receive limited anonymised data from Meta (Facebook) and other advertising platforms to help us measure campaign performance and improve our services.

2. How We Use Your Information

We use the information we collect for the following purposes:

To respond to your inquiries and provide customer support

To deliver and manage services you have requested

To improve and personalise your experience on our website

To send you updates, promotions, or newsletters (if you have opted in)

To measure the effectiveness of our marketing campaigns and online advertising (including via Meta)

To comply with legal obligations and resolve any disputes

We will never sell or rent your personal information to third parties.

3. How We Protect Your Information

We take the security of your personal information seriously. We have implemented appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect.

However, no data transmission over the internet can be guaranteed to be 100% secure. While we strive to protect your personal data, we cannot ensure its absolute security.

4. Cookies and Tracking Technologies

Our website uses cookies and tracking technologies to enhance your experience and analyse how visitors use our site. These may include:

Essential cookies – necessary for website functionality

Analytics cookies – help us understand website performance and usage trends

Marketing cookies – provided by third parties such as Meta (Facebook), Google, or other advertising partners

We use Meta Pixel and related Meta technologies to track interactions, measure ad performance, and create custom or lookalike audiences for advertising purposes. This helps us deliver more relevant ads and improve our marketing effectiveness. Meta may use this data in accordance with its own Data Policy.

You can manage or disable cookies through your browser settings, but please note that some parts of our site may not function properly if cookies are disabled.

5. Sharing Your Information

We may share your information with trusted third-party service providers who assist us in delivering our services, such as:

Website hosting and analytics providers

Email marketing platforms

Advertising partners (including Meta Platforms, Inc.) for campaign measurement and optimisation

These providers are required to keep your information secure and only use it for the services they provide to us. We may also share information if required by law, for example, to comply with a legal obligation or protect our rights.

6. Your Rights and Choices

Under the Privacy Act 2020, you have the right to:

Request access to your personal information

Request correction of your personal information

Withdraw consent where applicable (e.g., marketing communications)

To exercise these rights or raise a privacy concern, please contact us using the details below. We will respond to all requests in accordance with our obligations under the Privacy Act 2020.

7. Links to Third-Party Websites

Our website may contain links to third-party websites for your convenience. These websites have their own privacy policies, and we encourage you to review them. We are not responsible for the content or practices of third-party sites.

8. Changes to This Privacy Policy

We may update or modify this Privacy Policy at any time. When changes are made, we will update the “Last updated” date at the top of this page. Any changes will take effect immediately upon posting on our website.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Heck Yeah! Outsourced

Email: [email protected]

Phone: +64 27 851 1006

Address: 28 Hinau Gully Road , Carrington Wellington 5791